Tag Customer Service

Simplicity Sells: Get Your Business Back to the Basics

Why are people craving simplicity and wanting to get back to the basics? With the power to do everything instantly and more efficiently at our fingertips, we have room to cram more to-dos in our schedule. Jam-packed schedules have created no margin for error. But, we’re human. We make mistakes. So, no room for error causes stress and no time to relax and enjoy the things we work so hard to enjoy. By the end of the day, we are overworked, overtired, and still desiring simplicity. “Jam-packed schedules have created no margin for error. But, we’re human. We make mistakes.” -… Click To Tweet We are desiring a life that is less complicated. The technology designed to simplify life, has actually complicated it. People can only manage so many apps and gadgets at once. It’s overwhelming and is causing people to get back to the basics (living with less to

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How To Turn Window Shoppers Into Buyers!

Retail can be a tricky thing, especially when it comes to turning window shoppers into buyers. As many of you may or may not know, I recently opened up the first Bijouxx Jewels retail location and I am about to tell you first hand the way to keep customers interested so you have the best chance of them making a purchase! I also have some great tips for E-commerce window shoppers as well! 1. Engage with the potential customer as they’re browsing around! At this point, the customer is “window shopping.” They are looking at products and have not spoken to any sales associate yet. A quick, “ Hi, how are you?” or “ Just so you know, today is our opening sale” should get them talking. 2. Tell the customer about the brand. (I am going to assume you are not Macy’s or Nordstrom and you are an emerging brand.)

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Three Tips for Top-Notch Customer Service

I expect the highest caliber of customer service. Always. When I buy something, I want the highest quality product or service. I want exactly what my money paid for. While I don’t expect anything more, it also means that I am not settling for anything less. Small businesses, I’ve found, tend to be really responsive to their customers needs. They realize that the customer is as crucial to the growth of the business as the talents of the business owner. Usually a phone call or email can get most problems solved. In fact, about a month ago, I ordered a package from The Posh Peach, a women’s boutique in Columbus, GA that I stumbled upon the last time I visited my boyfriend. I’ve been following them on Instagram ever since. For many weeks, it was torturous following them and not buying anything. But then I saw the most perfect blue

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What’s Your Voice?

Hi, we’re the Brand that you want to learn about. We have the greatest product ever! Check out all the reasons why we are the best! Now, that is basically what every brand is saying. However, they never say it quite like that. Most of the time there is a lot of garbled up jargon that goes in to marketing a brand’s image. Entrepreneur Magazine had a great article about finding a voice for your brand a few weeks ago. Here is what I gathered from it. Whom to Target Your brand needs to target the right people to catch some buzz. If you have a brand that is really popular with the big meat heads at the gym, by all means, don’t try to market your brand to the gamer who’s sitting on his couch going to town on their headset and talking about how they just took out

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